Privacy Policy

Introduction

Dang Dirty Windows ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you use our website, request a quote, or book service, and how we use and protect that information.

Information We Collect

• Contact details you provide: name, phone number, email address, and service address.
• Service details you share with us: property type, requested services, photos, and notes.
• Website data collected automatically: device, browser, pages viewed, referring source, and approximate location via cookies and similar technologies (including Google Analytics and Meta Pixel).

How We Use Your Information

• Respond to quote requests, schedule jobs, and provide service.
• Send appointment confirmations, reminders, invoices, and follow-ups.
• Improve our website, marketing, and customer experience.
• Comply with legal obligations and protect our rights.

SMS & Communications

By providing your phone number, you agree we may contact you by call or text about your quote or service. Message and data rates may apply. Reply STOP to opt out of marketing texts at any time. We do not sell or share phone numbers with third parties for marketing.

How We Share Information

We share information only with service providers that help us operate our business — including our scheduling and CRM platform (Housecall Pro), website hosting, analytics, and advertising partners. We do not sell your personal information.

Cookies & Tracking

We use cookies and pixels to understand site usage and measure ad performance. You can disable cookies in your browser settings; some site features may not work as a result.

Data Security & Retention

We use reasonable administrative and technical safeguards to protect your information. We retain customer records only as long as needed to provide service and meet legal and accounting requirements.

Your Choices

You may request access to, correction of, or deletion of your personal information by contacting us using the details below. We will respond within a reasonable timeframe as required by applicable law.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect their information.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.

Contact Us

Dang Dirty Windows
The Woodlands, TX 77380
Phone: (832) 632-8119